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Implemented solutions

Case studies

We utilize state-of-the-art knowledge in data science, machine learning, and software engineering. We deliver solutions and services in more than eight industries.

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  • Retail
  • Automotive
  • Manufacturing
  • Supply chain and logistics
  • Finance&Insurance
  • Telco&Energy
  • Media
  • Cybersecurity
  • Other

    Optimized inter-warehouse transportation resulted in transportation cost reduction

    Continental Barum wanted to minimize the inter-warehouse transportation required to collect all ordered items of a particular order dispatching. We developed a new tire distribution algorithm and a web-based application that suggests where to store the produced items to minimize the future need for inter-warehouse transportation. More orders can be dispatched from a single warehouse directly, limiting the inter-warehouse transit to a minimum. Inter-warehouse transportation costs have decreased.

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    AUTOMATED AND INCREASED INSURANCE FRAUD DETECTION

    ČSOB, part of KBC Group and the fifth-largest insurer in the Czech Republic, had a fraud detection process, tools, and dedicated employees. Despite this fact, the insurer felt a need to innovate and increase fraud detection efficiency, decrease false positives and protect themselves from evolving fraud activity. We leveraged historical claim data by applying our fraud detection framework ADF. ADF processes a comprehensive set of time series and data clusters. Thanks to a wide range of algorithms that leverage statistical and machine learning methods, it can report significant outliers or clusters. The user can give feedback to the system and thus regulate the number of anomalies received for analysis and teach the system what an anomaly is and what is not.

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    OPTIMIZATION OF FMCG DELIVERY ROUTES AND SAVED TRAVEL COSTS

    A Czech food company wanted to digitize the logistics planning process, optimize its existing delivery routes, and plan new ones. Since using Optimus 4.0, they have standardized logistics planning and optimized the delivery routes of final goods, resulting in 30% cost savings. It has also allowed business expansion, permitting the company to expand into new regions flawlessly.

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    ANTI-COVID MEASURES MONITORING IN A RETAIL CHAIN

    A German retail chain wanted to comply with safety and security measures. Customized Macula detects customers correctly wearing face masks and continuously monitors store capacity. It alerts the staff when capacity exceeds the permitted threshold. Thanks to Macula, the store could replace security staff at the entrance and saved 2,500 – 4,000 EUR per store location per month.

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    THE BASIC CUSTOMER QUERY COMPLETED WITHIN 10 SECONDS

    A European-based, peer-to-peer lending platform provider deployed ARIS in their customer service operations. ARIS was able to categorize more than 80% of the messages correctly from day one and provide ready-to-send answers for 75% of them. This resulted in 60% of all incoming messages solved with minimal human input. Now it takes only 10 seconds on average to complete the basic customer query.

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    A MOBILE PROVIDER DECREASED SUBSCRIPTION FRAUD BY 30%

    Despite an implemented rule-based system and background check for new customers, one of the top Czech mobile providers suffered with subscription fraud (customers not paying for services and hardware) and struggled to reduce it. Thanks to ML FDS enhancing risk management and empowering the fraud prevention process with AI, they prevented roughly 30% of fraud, which secured an ROI within the 1st year. The system adapts itself to new fraud automatically as new data arrives.

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    COMPLETE VISIBILITY IN COMPANY WORKFORCE ACROSS THE ORGANIZATION

    OKsystems, a major CEE provider of HR and payroll agenda software are committed to the constant innovation of their products and solutions to be one step ahead of their client needs and requirements. We have demonstrated how to leverage data from attendance, business trips to make better business decisions, automate attendance approval or get a full view of talent, labor, and costs. Top management and others have insightful workforce analytics and timesheet approval, and compliance monitoring is automated.

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    ARTIFICIAL INTELLIGENCE HELPS ŠKODA AUTO WITH THE BEST SPACE UTILIZATION OF CONTAINERS

    ŠKODA AUTO is continuously improving its products and customer service. However, the car manufacturer is not lagging even with increasing efficiency and optimizing all processes. Thanks, to the OPTIKON application that emerged through our cooperation, the car manufacturer optimizes container space with artificial intelligence. The application maximizes containers' loading capacity by computing the optimal number of different pallet types used and the best way to place them into a container. In the first half of 2020 alone, the application helped ŠKODA AUTO save 151 container shipments, which corresponds to 80 tons of CO2 emissions.

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    CONTINUOUS MONITORING ACROSS THE ENTIRE PORTFOLIO ENABLES US TO SEE AROUND CORNERS

    A major retail and SME banking institution needed to manage the quality and profitability of its portfolio via the smart monitoring process. This means focusing on clients with any negative indication instead of monitoring the entire portfolio. We have delivered a solution to carry out continuous portfolio monitoring across the entire portfolio. This allowed for a reliable early warnings system to 'see around corners', protecting P&L from surprises and smoothing volatility bites.

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    MONITORING OF ANTI-COVID MEASURES IN PRIVATE CLINICS

    We deployed the video analytics solution Macula in health clinics in Dubai. Macula has been running 24 hours a day from September without any interruptions or complaints from the customers or clinic owners. It is connected to multiple cameras observing clinic entrances and exits. It automatically counts people within the clinic and reminds people entering the clinic without a face mask to wear one, allowing the clinic to remain in accordance with government regulations for covid-19.

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    PERSONAL IDS CHECKED AND MINED IN A FEW SECONDS

    In Zonky (a Czech peer-to-peer lending company), ReeDee automated more than 50% of the user registration process. The system reads all information within seconds and thus significantly speeds up the consumer loan onboarding process. Since Zonky uses ReeDee, all IDs are processed automatically using AI, with only problematic and unreadable IDs requiring a human-driven process.

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    HR CHATBOT IMPROVED CANDIDATE EXPERIENCE AND CONTACT AQUISITION

    ČEZ wanted to increase potential candidate contact acquisition rate by providing an intelligent and interactive bot on company job portal. We developed and trained a chatbot that is integrated on the company website.

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    AUTOMATION ENHANCED SCHEDULING OF INSPECTORS AND REDUCED WORKLOAD

    TÜV SÜD, a global testing, inspection, and certification company administers a complex scheduling process of allocating teams of inspectors to factory pre-shipment inspections, dispatching inspectors from several hubs across China.

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    OPTIMIZATION OF PARCEL SIZES MAXIMIZED SPACE UTILIZATION

    A large health and beauty manufacturer was challenged by a need to reduce the void space in parcels leaving one of the distribution centers. Minimize so-called “shameful” shipments (almost empty boxes).

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    Shopping basket prediction increased basket price by 10% and decreased shopping time

    The largest online grocery shop in the Czech Republic wanted to improve customer experience and create a personal shelf/shop for a customer and pre-fill the shopping basket (shorten shopping time).

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    Return rate prediction in e-shop saves more than 100 000 EUR per year

    A large e-shop in the Czech Republic has a very large portfolio and wanted to predict which items will have a higher return rate.

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    Customer behaviour analysis helps with better understanding or store reorganization

    Blindspot.AI is a long-term partner of the world technology leader Microsoft. The cooperation also resulted in an "Omni-channel of the future" concept that shows customers the possibilities of new technologies.

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    Process optimization decreased production line idle time decreased by 5%

    A major US manufacturing company needed to automate the scheduling for a factory producing health and dietary supplements.

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    Fault prediction at pressing shop decreased maintenance costs by 20%

    Our anomaly-detection based solution helps a large manufacturer of the automotive industry to predict maintenance window in pressing line.

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    Manufacturing sequence and capacity planning optimization increased production capacity by 2%

    A large European manufacturer orchestrates a very complex operations environment. In detail, the manufacturer had a need to optimize manufacturing sequence, capacity planning and automation customization.

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    Manufacturing process optimization decreased CO2 emissions and shipment costs by 20%

    A large manufacturer needed to decrease overall costs related to the delivery of the goods from suppliers to the manufacturing plant. We customized and integrated our optimization platform Optimus 4.0.

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    Our enterprise optimization platform enabled to solve large-scale industrial challenges

    A large manufacturer had a need of a scalable, efficient and secure enterprise optimization platform that would be able to optimize a wide range of industrial optimization problems.

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    AI open days unlocked opportunities to grasp the biggest challenges

    Rohde & Schwarz Vimperk, a large electronics manufacturer, wanted to kickstart AI activities in the company and introduce the main AI concepts and generate innovative use cases to solve real business problems and challenges across the company.

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    MAHLE processes orders at customer support within seconds

    At MAHLE, customer service operators daily process hundreds of orders incoming via e-mail. The company wanted to automate this process, decrease the number of errors related to transcription, and make it easier for operators.

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    Anomaly prediction allows processing terabytes of cyber-security data daily

    A global US-based cybersecurity solution vendor needed to reduce the amount of cyber-related threats that analysts must process.

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    Injecting machine learning into cybersecurity product

    DFLabs were looking for the provisioning of a team of experts helping with artificial intelligence and machine learning techniques and methods.

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    Network and application performance anomalies are detected and handled in real time

    A major network performance monitoring solution provider wanted to design and implement a scalable solution deployable across the client base with the goal to detect a wide range of anomalies in the network.

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    Criminal behavior model allows to schedule effective patrolling routes and strategies

    Avata Intelligence has been developing an intelligent policing platform, optimizing the patrolling strategies of urban police forces. The goal was to develop a realistic model of criminal behavior learnable over time.

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    Training maritime experts in data science

    Within the CRIMARIO project, Expertise France's goal was to train a team of experts in data analysis and data science with a focus on the maritime domain.

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    Continuous monitoring across the entire portfolio enables to see around corners

    Major retail and SME banking institution needed to manage the quality and profitability of its portfolio by the smart monitoring process.

    Full case study

    Next-month customer churn prediction and reduction

    A Czech startup required to minimize customer churn through predictive analytics and the next best offer.

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